Privacy Notice – Three Sixty Fitness
Last updated: January 2026
Three Sixty Fitness (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Notice explains how we collect, use, store, and protect your personal information, and outlines your rights under UK data protection law.
If you have any questions about this notice or how we handle your data, please contact us at info@threesixtyfit.co.uk.
1. Who We Are (Data Controller)
Three Sixty Fitness
394–398 Brighton Road
Shoreham-by-Sea
West Sussex
United Kingdom
Email: info@threesixtyfit.co.
For the purposes of data protection law, Three Sixty Fitness is the Data Controller, meaning we determine how and why your personal data is processed.
2. How We Collect Your Data
We may collect your personal data when you:
Take out a membership
Complete a form on our website
Use our mobile app or member systems
Contact us by email, phone, or in person
Use our facilities (e.g. access control systems)
If you are under 16, we will only process your data with verified consent from a parent or legal guardian.
3. What Personal Data We Collect
Depending on your interaction with us, we may collect:
Name
Address
Email address
Phone number
Date of birth
Gender
Membership details
Attendance and access records
Marketing preferences
Payment and billing details
App usage data
Communication history with us
We do not collect unnecessary data and only process information relevant to providing our services.
4. How and Why We Use Your Data (Legal Basis)
We process your personal data under one or more of the following legal bases:
a) Contract
To manage and deliver your membership services, including:
Managing gym access
Processing payments
Communicating about your membership
Administering rewards or benefits
Resolving queries or issues
b) Legal Obligation
To comply with legal and regulatory requirements.
c) Legitimate Interests
To improve our services, manage our business, and ensure facility security — always balancing this against your rights.
d) Consent
For marketing communications and optional app integrations. You can withdraw consent at any time.
5. Marketing Communications
If you opt in, we may contact you by email or SMS with information about services, offers, or updates we believe may be of interest.
You can:
Unsubscribe at any time using the link in our messages
Change preferences via your member account
Email info@threesixtyfit.co.uk
We never sell your data.
6. Mobile App & Social Media Integration
Our mobile app may allow optional connections to social media platforms. We only access information you explicitly consent to share. You can control this through your device or social media account settings.
7. Data Processor (Third-Party Systems)
We use trusted third-party providers to help deliver our services, including:
ClubRight Ltd
Unit 4, Radford Business Park
Radford Way
Billericay
CM12 0DP
Company No: 08046467
ClubRight processes data strictly under our instructions and in compliance with UK GDPR.
All third-party providers are contractually required to:
Keep your data secure
Use it only for agreed purposes
Delete or return it when no longer required
8. Data Sharing
Your data may be shared:
Within Three Sixty Fitness for operational purposes
With approved processors such as ClubRight
Where required by law or regulatory authorities
In the event of a business transfer or restructuring
We do not share personal data with unrelated third parties without consent.
9. Cookies & Website Analytics
Cookies
We use session-based cookies for:
Security
Website functionality
These cookies do not store personal or payment information.
Google Analytics
We may use Google Analytics to understand website usage and improve our online presence. Data is anonymised and aggregated.
You can control cookies through your browser settings.
10. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we recommend reviewing their privacy notices separately.
11. Data Retention
Prospective members: up to 12 months unless consent is withdrawn
Active members: for the duration of membership
Former members: up to 6 years after termination (legal and insurance purposes)
After this period, data is securely deleted or anonymised.
12. Your Rights Under UK GDPR
You have the right to:
Be informed about how your data is used
Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data (where applicable)
Restrict processing in certain circumstances
Data portability
Object to processing (including marketing)
Not be subject to automated decision-making
To exercise your rights, email info@threesixtyfit.co.uk
We may request proof of identity to protect your data.
13. Data Breaches
If a data breach occurs that poses a risk to your rights and freedoms, we will notify affected individuals and the ICO within 72 hours where legally required.
14. Complaints
If you are unhappy with how we handle your data, you have the right to complain to:
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
15. Changes to This Privacy Notice
We may update this notice from time to time. The latest version will always be available on our website and at reception.
16. Contact Us
Email: info@threesixtyfit.co.
Address: 394–398 Brighton Road, Shoreham-by-Sea BN43 6RT